Information

14 Day Hold Policy

All clients have 14 days to pickup your unit(s), IF you have not returned within that time period; your unit(s) becomes property of dr GEEKsters and will be donated, or auctioned/sold to cover the outstanding balance.(if any) (this disclaimer is also printed on the bottom of every invoice)

Legal

dr GEEKsters are NOT affliated with ANY manufacturer, or retail chain; thus any servicing WILL void the manufacturer's warranty or coverage. We are a privately owned 3rd party service provider. dr GEEKsters are not responsible or liable for any type of data loss or damage. All data recovery services are a best-effort attempt, as dr GEEKsters cannot guarantee full or even partial recovery of data, but will work to the limit of their abilities to restore data from the hardware or device. “PlayStation”, “PLAYSTATION”, and “PS” Family logo are registered trademarks of Sony Computer Entertainment Inc. “XBOX”, “XBOX360”, and “MICROSOFT” Family logo are registered trademarks of MICROSOFT Inc. “Nintendo”, “Nintendo Wii”, and “Wii” Family logos are registered trademarks of Nintendo Inc. “APPLE”, “MAC”, "iPad", "iPod", and “iPhone” Family logos are registered trademarks of APPLE COMPUTERS Inc. ALL RIGHTS RESERVED. dr GEEKsters are not affiliated with Sony Computer Entertainment Inc, MICROSOFT Inc., Nintendo Inc., APPLE COMPUTERS, or any other manufacturer.

Shipping

dr GEEKsters are NOT responsible for ANY shipping charges OR damage to/from our location.(you as a client will have to pay all shipping charges TO [and/or] FROM our location) We recommend that you package your unit properly and with enough padding to keep it safe during transit.We are NOT responsible if we do not receive your package and/or it arrives damaged. It is in your best interest to get a signature confirmation & tracking number to insure that we receive your package on time.

XBOX 360 Red Ring Revive Service Disclaimer

The XBOX360 RROD REVIVE you are having done is NOT a permanent fix, as this problem is caused by an engineering/manufacturing overheating defect to which there is no permanent repair solution. We provide a best effort solution to get you functional again, but please understand that the same issue will return at some point in the future. (this disclaimer is also printed on the bottom of every invoice)

PlayStation 3 YELLOW LIGHT (YLOD) DATA RETRIEVAL DISCLAIMER:

The PlayStation 3 Yellow Light (YLOD) DATA RETRIEVAL REVIVE you are having done is NOT a permanent fix and ONLY FOR INTENDED DATA RETRIEVAL. OUR REVIVE IS NOT intended for ANY type of game-play or movie playback. You are also aware that the SAME YLOD issue WILL return in the near future. WE ARE NOT RESPONSIBLE FOR THE WAY YOU DISPOSE OF THE UNIT AFTER IT HAS BEEN REVIVED. WE ONLY RECOMMEND THAT YOU SELL THE UNIT FOR PARTS AFTER THE DATA HAS BEEN TRANSFERRED TO A NEW PLAYSTATION CONSOLE DO NOT LEAVE THE UNIT ON FOR MORE THAN 30 MINS PER DATA TRANSFER SESSION! NO WARRANTY ON THIS SERVICE OR ANY UNIT COMPONENT! (this disclaimer is also printed on the bottom of every invoice)

CANCELLATION POLICY:

We do not allow for ANY cancellations after the unit is in our possession. IF we are diagnosing the unit first; then we have NO cancellations after you have given us the verbal or written approval for the repair.

REFUND POLICY:

All payments are final, absolutely no exchanges or refunds are given under ANY situation. STORE "geek-dollar" CREDIT may be issued based on our discretion.

IF WE ARE UNABLE TO FIX YOUR UNIT:

Unless written otherwise, we have a small labor fee for ANY unit that we are not able to repair. Your WORK ORDER will state the terms of this charge; typically $10 - $49.

Contact

Hours of Operation
Monday - Thursday 10:30am - 6:30pm
Friday 10:30am - 6:00pm
Saturday 11:30am - 3:30pm
Sunday Closed

CLOSED for LUNCH between 3-4pm MONDAY-FRIDAY
CLOSED ALL HOLIDAYS
OUR HOURS ARE SUBJECT TO CHANGE WITHOUT NOTICE
(sorry! = so please call before coming to ensure we are open)



Phone

818.306.3012 (local)

888.882.1908 (toll free)

Email

Information & Pricing - info@drGEEKsters.com

Human Resources & Hiring - human.resources@drGEEKsters.com



Address

1515 West Magnolia Blvd
Burbank, CA 91506
United States of America